Dorothy Malala

Dorothy M. works as a dedicated customer service representative at Sunking Solar. She is a service delivery expert with proven multitasking abilities. She is an experienced and knowledgeable professional with a strong background in the FGCM industry. She is also familiar with SEO content writing, data entry, and administrative tasks, and can serve as an excellent virtual assistant. She has worked in the customer relations industry for over 5 years and has gained extensive knowledge in handling communications, scheduling meetings, answering client questions, and resolving issues between clients and the organization for which she works. She has proven her ability to work under extreme pressure and meet deadlines with little supervision. She has strong computer skills and the ability to quickly learn new systems and processes. Dorothy is also a student who will graduate in October 2023 with a bachelor’s degree in corporate communication and journalism.